Thank you
for visiting the Office of Military and Aerospace Support
web site and reviewing our Use Policy. Please be aware that
the State has a privacy policy, also available on this web
site. The State wants you to know about the collection, use,
security and access to information that may be obtained through
use of California's web portal. By visiting this web site,
you are accepting the policies and practices described in
this Notice which covers the following topics:
Please note that this Use Policy is subject
to change without notice, and that it reflects the State's
current business practices. This policy is dated December
7, 2000.
Also note that each department within the
State may have additional privacy and use policies specific
to the mission and needs of its work. Be sure to review those
policies as you access additional sites within the State.
PERSONAL
INFORMATION AND CHOICE
"Personal
information" is information about a natural person that
identifies or describes an individual, including, but not limited
to, his or her name, social security number, physical description,
home address, home telephone number, education, financial matters,
and medical or employment history, readily identifiable to that
specific individual. A domain name or Internet Protocol address
is not considered personal information; however, it is considered
"electronically collected personal information".
According to Government Code § 11015.5, "Electronically
collected personal information" means any information
that is maintained by an agency that identifies or describes
an individual user, including, but not limited to, his or
her name, social security number, physical description, home
address, home telephone number, education, financial matters,
medical or employment history, password, electronic mail address,
and information that reveals any network location or identity,
but excludes any information manually submitted to a state
agency by a user, whether electronically or in written form,
and information on or relating to individuals who are users,
serving in a business capacity, including, but not limited
to, business owners, officers, or principals of that business.
"Electronically collected personal information"
we automatically collect includes your domain name or Internet
Protocol address, and statistical information about which
web pages you visit. If you voluntarily participate in an
activity that asks for specific information (i.e., completing
a request for assistance, personalizing the content of the
web site, sending an e-mail or participating in a survey),
more detailed data will be collected. If you choose not to
participate in these activities, your choice will in no way
affect your ability to use any other feature of the web site.
If any type of personal information is requested
on the web site or volunteered by the user, state law, including
Information Practices Act of 1977, Government Code Section
11015.5, and the federal Privacy Act of 1974 may protect it.
However, this information may be a public record once you
provide it, and may be subject to public inspection and copying
if not otherwise protected by federal or state law.
Additionally, departments and agencies of
the State of California are required to adhere to the Privacy
Policy which is also accessible on this web site. Please see
Department of General Services Management
Memo 00-14, effective January 1, 2001.
A SPECIAL
NOTE ABOUT CHILDREN
Children
are not eligible to use services that require submission of
personal information and we require that minors (under the age
of 18) do not submit any personal information to us. This includes
submitting personal information to the State as part of a user
profile or personalization profile. If you are a minor, you
can use these services only if used together with your parents
or guardians. If you are a minor, you should seek guidance from
your parents.
If the State decides
to begin collecting personal information from children, it
will notify parents that it is being requested, disclose the
reasons for collecting it, and disclose our intended use for
it. The State will seek parental consent before collecting
any personally identifiable information. If it does collect
it, parents may request information on the type of data being
collected, view their child's information and, if they choose,
prohibit the State from making further use of their child's
information. The State will not provide personal information
about children to third parties.
INFORMATION
COLLECTED AND HOW IT IS USED
We
do collect personal information directly from individuals who
volunteer to use some of our services. Collection of this information
is required to deliver the specific services, but use of these
services is voluntary.
If you
do nothing during your visit to the web site, but browse or
download information, we automatically collect and store the
following information about your visit:
- The Internet Protocol Address and domain name are used,
but not the e-mail address. The Internet Protocol Address
is a numerical identifier assigned either to your Internet
service provider or directly to your computer. We use the
Internet Protocol Address to direct Internet traffic to
you and generate statistics used in the management of this
site;
- The type of browser and operating system you used;
- The date and time you visited this site;
- The web pages or services you accessed at this site;
- The web site you visited prior to coming to this web site;
- The web site you visit as you leave this web site;
- If you downloaded a form, the form that was downloaded.
The information we automatically collect
or store is used to improve the content of our web services
and to help us understand how people are using our services.
This information does not identify you personally and is used
for gathering web site statistics. The information we automatically
collect and store in our logs about your visit helps us to
analyze our web site to continually improve the value of the
materials available. Our web site logs do not identify a visitor
by personal information, and we make no attempt to link other
web sites with the individuals that browse the State's web
site.
Government Code § 11015.5 (6) prohibits
all state agencies from distributing or selling any electronically
collected personal information, as defined above, about users
to any third party without the permission of the user. The
State does not sell any "electronically collected personal
information". Any distribution of "electronically
collected personal information" will be solely for the
purposes for which it was provided to us.
The State may provide or distribute certain
lists and statistical reports of regulatory information as
provided by law, but no personal information is sold or distributed
and all relevant legal protections still apply to the State's
web sites.
WHAT HAPPENS
TO INFORMATION YOU SUBMIT TO US?
If
you choose to submit information to us, the information will
be transmitted through secure lines to our departmental database.
Any private information will only be used for the purposes for
which it was provided and will not be shared with another entity,
except as prescribed by law. Please see our Privacy Policy for
additional information.
USE OF INTERNET REQUEST FOR ASSISTANCE
FORM INFORMATION
Any information
you provide to us will only be shared with entities involved
in your case, as necessary. Information you provide may be included
with other consumers' information to be used for statistical
reporting, trending data, and/or investigative actions. For
example, we may need to retain information that becomes part
of an enforcement action or consumer complaint case for a period
of time after the closing date of the case.
If
you provide us with information regarding an issue that does
not fall within our regulatory jurisdiction, we may refer
your information to the appropriate local, state or federal
agency on your behalf.
SURVEYS
If during your visit to the State's web
site you participate in a survey or send an e-mail, the following
additional information will be collected:
- The e-mail address and contents of the e-mail; and
- Information volunteered in response to the survey.
The information collected is not limited
to text characters and may include audio, video and graphic
information formats you send to us.
The information is retained in accordance
with Government Code § 11015.5.
IF YOU
SEND US E-MAIL
You may choose
to provide us with personal information, as in e-mail with a
comment or question. We use the information to improve our service
to you or to respond to your request. Sometimes we forward your
e-mail to other state employees who may be better able to help
you, and this staff may be employed by a different agency within
the State. Except for authorized law enforcement investigations
or as required by law, we do not share our e-mail with any other
organizations.
We use your e-mail
to respond appropriately. This may be to respond to you, to
address issues you identify, to further improve our web site,
or to forward the e-mail to another agency for appropriate
action.
ORDER FORMS
If you place an order with us, we request
information from the user on our order form. A user must provide
contact information (like name and shipping address) and financial
information (like credit card number, expiration date). This
information is used for billing purposes and to fill your order/request.
If we have trouble processing an order, this contact information
is used to get in touch with you.
PUBLIC DISCLOSURE
In
the State of California, laws exist to ensure that government
is open and that the public has a right to access appropriate
records and information possessed by state government. At the
same time, there are exceptions to the public's right to access
public records. These exceptions serve various needs, including
maintaining the privacy of individuals. Both state and federal
laws provide exceptions.
All information
collected at this site becomes public record that may be subject
to inspection and copying by the public, unless an exemption
in law exists. In the event of a conflict between this Use
Policy and the Public Records Act, the Information Practices
Act or other law governing the disclosure of records, the
Public Records Act, the Information Practices Act or other
applicable law will control.
PERSONAL
INFORMATION
Under Government Code § 11015.5,
if you choose, you may have any personal information collected
about you discarded without reuse or distribution, provided
we are contacted in a timely fashion.
AUTOMATIC
COLLECTION OF INFORMATION/COOKIES
Cookies are simple text files stored
on your computer by your web browser. The State portal (MyCalifornia
(my.ca.gov)) does not use cookies to maintain personalization.
However, some departmental applications accessed through the
portal may use cookies.
The State makes every attempt to avoid the
use of cookies. When needed to maintain the functionality
of an application, unlike the common usage of cookies, the
State only uses cookies during the session in which you access
our interactive applications.
Cookies created on your computer by using
this web site do not contain "personal information"
and do not compromise your privacy or security. We use the
cookie feature only to store a randomly generated identifying
temporary tag on your computer. You can refuse the cookie
or delete the cookie file from your computer by using any
of the widely available methods; however, if you turn your
cookie option off, you may not be able to access some of the
features in our interactive applications.
SECURITY
The State, as developer and manager of
this web site, has taken several steps to safeguard the integrity
of its telecommunications and computing infrastructure, including,
but not limited, to authentication, monitoring, auditing and
encryption. Security measures have been integrated into the
design, implementation and day-to-day practices of the entire
state operating environment as part of its continuing commitment
to risk management. This information should not be construed
in any way as giving business, legal or other advice, or warranting
as fail proof, the security of information provided via the
State's supported web site. The technical standards governing
security are enforced by the Department of Finance.
LINKS
TO OTHER SITES
Our web site
has links to sites we believe might be useful to you and which
may provide services. When you link to another site, you are
no longer on our site and are subject to the privacy policy
of the new site.
This web site
and the information it contains are provided as a public service
by the State of California. This system is monitored to ensure
proper operation, to verify the functioning of applicable
security features, and for comparable purposes. Anyone using
this system expressly consents to such monitoring. Unauthorized
attempts to modify any information stored on this system,
to defeat or circumvent security features, or to utilize this
system for other than its intended purposes are prohibited
and may result in criminal prosecution.
LIMITATION
OF LIABILITY
The State attempts
to maintain the highest accuracy of content on its web site.
Any errors or omissions should be reported for investigation.
The State makes no claims, promises or guarantees
about the absolute accuracy, completeness or adequacy of the
contents of this web site and expressly disclaims liability
for errors and omissions in the contents of this web site.
No warranty of any kind, implied, expressed or statutory,
including, but not limited to, the warranties of non-infringement
of third party rights, title, merchantability, fitness for
a particular purpose and freedom from computer virus, is given
with respect to the contents of this web site or its hyperlinks
to other Internet resources. Reference in this web site to
any specific commercial products, processes or services, or
the use of any trade, firm or corporation name is for the
information and convenience of the public, and does not constitute
endorsement, recommendation or favoring by the State of California
or their employees or agents.
This Use Policy is subject to change without
notice.
OWNERSHIP
In general, information presented on this
web site, unless otherwise indicated, is considered in the public
domain. It may be distributed or copied as permitted by law;
however, the State does make use of copyrighted data (e.g.,
photographs) which may require additional permissions prior
to your use. Furthermore, the unique branding of the site and
various official seals and marks may not be used without permission
of the State. In order to use any information on this web site
not owned or created by the State, you must seek permission
directly from the owning (or holding) sources. The State shall
have the unlimited right to use for any purpose, free of any
charge, all information submitted via this site, except those
submissions made under separate legal contract. The State shall
be free to use, for any purpose, any ideas, concepts or techniques
contained in information provided through this site.
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